For both regulated and deregulated utilities, we understand the need to retain customers and maximize revenue. We partner with utilities on a consumer-friendly approach that positively impacts their bottom line and offer the following services:
- Early stage collections/Reminder calls ( First Party Collections) pre-disconnect
- Third party collections/ Recovery post-disconnect
- Payment arrangements
- Early stage proactive credit contacts
- Unpaid rent collection agency
We welcome clients from Evanston, Chicago, Joliet, Naperville, Schaumburg and surrounding communities.