For both regulated and deregulated utilities, we understand the need to retain customers and maximize revenue. We partner with utilities on a consumer-friendly approach that positively impacts their bottom line and offer the following services:

  • Early stage collections/Reminder calls ( First Party Collections) pre-disconnect
  • Third party collections/ Recovery post-disconnect
  • Payment arrangements
  • Early stage proactive credit contacts
  • Unpaid rent collection agency

We welcome clients from Evanston, Chicago, Joliet, Naperville, Schaumburg and surrounding communities.

  • I've worked with HCS for years, they hire the best people. They're kind to the debtors while getting the job done.

  • Harvard just gets it right. We don't get complaints. And, we are able to collect from debtors that are able to pay.

  • As a billing company, we are asked all of the time to refer our clients to a collection agency. Our 'go-to' is Harvard.