Who We Serve

Debt collection issues can be challenging. You don’t have to face them alone. We apply a sophisticated approach in working with consumers to resolve their debt.

Our Industries:

Government

State, county and municipal government agencies rely on us to achieve financial results while maintaining their relationship with citizens. Our financial productivity comes from debt professionals with a specialized working knowledge of government needs. Initial and ongoing training keeps our representatives up to date on:
  • The complex regulatory requirements for government agency collections
  • The different processes and procedures for different kinds of debt: Individual and Business Tax; Parking Ticket Collection; Municipal Water Bills; etc.

Education

Today, roughly one in four American adults are paying off student loans. With the increase in student loan debt, this opens up the risk for increased delinquent accounts. We help educational institutions maximize reimbursement while being sensitive to the financial situations of students/parents. We provide debt resolution services for the following:
  • Campus-based programs
  • Tuition and Student Accounts
  • Perkins Cohort Default Account Management
  • Private Student Loans
  • Private Student Loan Consolidation
  • Federal Stafford Student Loans
  • Federal Student Loan Consolidation
  • Guaranty Agency Solutions
We welcome clients from Evanston, Chicago, Joliet, Naperville, Schaumburg and nearby areas.

Utilities

For both regulated and deregulated utilities, we understand the need to retain customers and maximize revenue. We partner with utilities on a consumer-friendly approach that positively impacts their bottom line and offer the following services:
  • Early stage collections/Reminder calls ( First Party Collections) pre-disconnect
  • Third party collections/ Recovery post-disconnect
  • Payment arrangements
  • Early stage proactive credit contacts
  • Unpaid rent collection agency
We welcome clients from Evanston, Chicago, Joliet, Naperville, Schaumburg and surrounding communities.

Real Estate

Involving a Collection Agency at the earliest time will improve cash flow and mitigate the risk since we are experts in collecting money. That’s what the debt collectors do all day long, every single working day of their life. Commercial and retail leases. We collect commercial and retail rents from tenants that are past due Specializing in delinquent rent collection.

Medical

When it comes to debt collections for healthcare organizations, there are certain circumstances where using an experienced agency specializing in medical debt collection can be the most effective way to keep your receivables healthy. Medical collections are at the foundation of what we do – helping to shorten your days in receivables and increasing your revenue cycle. Harvard’s tenured staff understands the various patient dialogues that can arise from different types of debt. Our healthcare receivables clients include:
  • Safety-net hospitals
  • Specialty physician practices
  • Critical access hospitals
  • Community hospitals

Financial Services

Working with creditors, we structure programs based on client recovery targets, local regulatory environments and client policy guidelines. Working nationwide with creditors large and small, we structure programs based on client recovery targets, the local regulatory environment and client policy guidelines. Our specialties include:
  • Professional Service Fees
  • Bank Cards
  • Retail Cards
  • Commercial Loans
  • Leases
  • Mortgages
  • Auto Loans
  • NSF Check Recovery

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