Telecommunications
Since deregulation, explosive growth has created big opportunities for telecom providers…and big debt problems. Harvard Collection Services has been providing services to the major telecommunications providers for well over two decades, and consistently ranked among the top of receivables management firms in this industry.
“Your collectors have blown away some of the most competitive agencies in the business and I cannot thank them enough…The other agencies call ne at month’s end and say, How did Harvard do?”
- Agency Manager for a long distance phone company
Dedicated to Telecom Debt Problems
We have dedicated a specialized business unit for collecting on residential and commercial debt for the telecom industry.
These team members are especially trained to negotiate, collect, and still keep satisfied customers for our clients. Initial and ongoing training assures that team members understand and can manage issues specific to the telecommunications business:
- FCC rules and regulations
- Telephone, as well as Wireless and Internet services
- Slamming and unauthorized switching of services
- First-party outsourcing (acting as your agent)
Technology for Efficiency
Our system is flexible – it works seamlessly with yours to assure smooth, efficient operation.
Our processes are scalable and capable of handling the enormous volume needs of our telecommunications clients.