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Financial productivity and good public relations
We build both for our Government and Municipal clientsAs government agencies find themselves more and more accountable for financial results and maintaining good relations with citizens, they've come to count on Harvard Collection Services' specialized capabilities.
Proven productivity
We consistently generate high liquidation for clients at the federal, state, county and municipal levels, and we are a certified GSA contractor.
"Their work in collecting delinquent tax liabilities has been excellent and their productivity is as good or better than other agencies. All of Harvard's staff demonstrate an attitude of cooperation and that of providing quality service to their customers. Their collection methods are conducted in a firm, but professional manner, and our department is highly satisfied with their work."
-Collections Manager for a Department of Revenue
Continuous professional education
This financial productivity comes from a dedicated unit within Harvard Collection Services - debt management processionals with a specialized working knowledge of government needs. Initial and ongoing training keeps them up to date on:
- The complex regulatory requirements for government agency collections
- The very different processes and procedures for different kinds of debt
- Department of Revenue/Individual and Business Tax
- Individual and business tax
- Utilities
- Retail occupational tax
- Child support
- Parking ticket collection
- Municipal water bills
- Vehicle sticker programs
- False alarm response charges
- Ambulance billing and collections
- Other issues/subject matter pertaining to government
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