Contact Us


Various States require us to make disclosures. These can be found [here].

This communication is from a debt collector. This is an attempt to collect a debt and any information obtained may be used for that purpose.

At Harvard Collection Services we understand that consumers have questions, concerns, and are occasionally dissatisfied with the level of service provided. It is very important to us to fully understand any issues you may have so that we can deliver the best consumer experience when assisting with the resolution of the matter. The information you provide will not only allow us to address the specific issue internally, it will also allow us to communicate the solution to you.

Please use the drop down menu below to select the option that best fits your situation.


We understand there are times when you may have a question or need assistance resolving a dispute you may have with a bill you have received

Please choose one of the following options:

Dispute I owe the entire debtDispute a portion of the current balance owedDispute the information reported on the credit bureau


At Harvard Collection Services we strive to provide the highest level of customer service when assisting consumers.

By choosing one or more of the following options you will be able to provide us with the information needed to better assist you.

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At Harvard Collection Services, we understand there are times when consumers are dissatisfied and we appreciate your feedback so that we can resolve the matter.

Please complete as much of the following information as possible. This information will be used by our leadership team to address and resolve your complaint.

What is the nature of your complaint?

Complaint about a phone contactComplaint about a letter receivedComplaint about the original creditorComplaint about the amount owedComplaint about credit bureau reportingComplaint about another matter


At Harvard Collection Services we value feedback from consumers to ensure that our representatives receive the proper training, as well as be acknowledged for a job well done.

Although we record all calls it is impossible to listen to each one. Consumer input is very valuable in our ability to deliver the highest quality service.

Please complete as much of the following information as possible. This information will be used by our leadership team to better address concerns and acknowledge performance.

Representative was knowledgeable
You were provided all requested information
You were treated with a professional standard of conduct
You felt the represtentitive worked in your best interest
You are satisfied with service received

By Mail:

Harvard Collection Services, Inc.
4839 North Elston Ave
Chicago, IL 60630

By Phone:

(800) 214-2098

By Fax:


By email: