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Harvard Collection Services was established in 1982 and has built a reputation nationally for its outstanding performance in Debt Management and quality customer service. Harvard Collection Services is an equal opportunity employer with a diverse group of over 75 well-trained professional account representatives. The company continues to be privately held.
Harvard provides collection services and debt management for a national client base. We are fully licensed where applicable to collect in all 50 states and Internationally. Harvard complies with all state regulations and FDCPA guidelines.
- Harvard Collection Services offers a truly unique approach to collection strategy. Operationally, the company is divided into 12 separate units that specialize in receivables management for specific client market categories.
- Our people are trained to be account representatives, not just collectors. We are sensitive to public relations issues, and operate as an extension of your business office.
- Services include first and third party collections, recovery, billing, special project account recovery, and management consulting.
- Our process is flexible, and fits the way your business or government agency works.
- Our reporting process keeps you continually informed of financial productivity progress.
- We've selected and developed technologies that maximize productivity: Telephone, computer and online data transmission, reporting and case tracking systems, assignment capabilities, and payment systems including Western Union, Visa/MasterCard, and Direct Check.
- We have a dedicated customer service department with experienced account representatives who have been trained to respond and manage client inquiries in a professional and efficient manner.
- We provide an internal skip tracing department and employ external skip tracing resources as an effective means of tracking and locating customers
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